Simple Stuff Matters

The Session
(presented at the annual HDI conference 2008, Dallas, US)
Global managers face countless challenges on a daily basis: Supporting an ever growing portfolio; meeting the technology and service requirements in a highly competitive environment; facing constant cost pressure and resource constraints. Hear how one of the world’s leading strategy consulting firms manages and delivers world class IT service to 6000+ internal customers in 70 locations around the globe. Hear how to influence ownership, motivation and commitment, capture business needs, manage performance and improve success on a global scale.

The Author
With 20+ years experience in the IT industry, Christof Recknagel has led and reshaped IT teams in Europe, Australia and the Americas and provided leadership for numerous global IT projects in IT service, infrastructure and applications development.

Materials
Printouts (960KB)
Audio (27.7MB)
Conference brochure (6MB)